The latest refund date is extended to the end of March, can the 6160 yuan be refunded on time? -Hangzhou News Center-Hangzhou Net

■ “It has been more than three months since the application was submitted, and the account has not been received. When will the remaining 6,160 yuan be refunded? “Follow-up report

Daily Business Daily News Previously, this newspaper published “It has been more than three months since the application was submitted and the account has not been received. When will the remaining 6,160 yuan be refunded? ” (see the 7th edition on February 18 for details), consumer Ms. Zhang submitted a refund to Yuedongke Children’s Basketball Training (Binjiang Campus) in October last year, and the remaining 6,160 yuan has been overdue for several months and has not yet been credited . Recently, the reporter learned from Ms. Zhang that the merchant contacted her proactively last week, and said that it still needs to wait for a while.

Previously, this newspaper contacted the relevant staff of Yuedongke Children’s Basketball Training (Binjiang Campus), and the other party said that the refund still needs to wait 1-2 months, during which time classes can be arranged free of charge. “Shortly after receiving your feedback, the official after-sales staff of Yuedongke called me. The other party also said that the refund cannot be refunded at present, and we need to wait until the end of March. Regarding the free class, the other party did not mention it. Ms. Zhang described, “The refund application clearly states that the refund will be refunded within 60 working days. It has been more than three months now, and after I complained, the person in charge of the Binjiang Campus has never called me. Phone and explain to me.”

Regarding the processing plan currently given by the merchant, Ms. Zhang said that she could only accept it. “I just didn’t have the energy to deal with this matter recently. I want to wait until the end of March to see if the merchant can refund the money. If the refund is not made after the deadline, I will take other ways to further protect my rights.”