SHIPPING
We only offer express international shipping to ensure that your items arrive quickly and securely.
- FREE International Priority Service (3-5 Business Days) on orders over $200.00
- $19.95 via International Priority Service (3-5 Business Days) on orders below $200.00
CUSTOM DUTIES AND TAXES
Customers from the European Union
For orders shipped to countries within the European Union, there are no customs duties. However value-added tax (VAT) will be calculated at checkout.
Customers outside the European Union
For orders shipped to countries outside European Union, delivery duties are included and will be calculated at the checkout. The price you see is the price you pay.
RETURNS
We only accepts returns within 14 days of delivery. If 14 days have gone by since delivery date of your purchase, unfortunately we won’t be able to accept your return request.
Returns that do not comply with our policy will not be accepted. Please be sure to read throughly before submitting your return.
We don’t offer free return at this time. Since you are importing luxury goods directly from Italy, all returns will be processed by custom in Italy.
We charge a flat rate of $35 per item.
Import duties/taxes are non refundable as it’s collected by Customs in your country.
We don’t sell or tolerate counterfeit items and therefore we offer money back guarantee if a product you’ve received is not authentic.
We are committed to offering only the highest quality, authentic, brand-new luxury goods. Products are sourced and curated by our partner boutiques in Italy, and all of the items are imported directly from the luxury boutiques to you.
if you have any concerns regarding a product’s authenticity, please contact us at [email protected]
