Updated a month ago
Please select your country from the dropdown menu below:
✔ You qualified for free delivery!
Things you need to know …
- You will receive a confirmation email as soon as your order has been placed, followed by a second email with your tracking information as soon as your order has been sent from our warehouse.
- All delivery times begin the day after ordering, unless otherwise stated.
- Purchases of gift cards are not qualified for free shipping.
- Unfortunately, we cannot deliver military addresses in EU countries.
- In the unlikely case, that you will not receive your order after the specified delivery time or your order arrives damaged, please contact us.
Exclusion list for shipping
We are currently not delivering the following locations:
Afghanistan, Belarus, Burundi, Bonaire, Cambodia, Central African Republic, Cuba, Democratic Republic of Congo, Guadeloupe, Iran, Iraq, Kosovo, Lebanon, Libya, Mali, Martinique, Myanmar, Nicaragua, North Korea, Northern Marian Islands, Oaxaca region from Mexico, Pakistan, Réunion, Russia, Somalia, South Georgia and the southern Sandwich Islands, South Sudan, Sudan, Province of Gauteng in South Africa, Syria, St. Barthelemy, St. Pierre and Miquelon, Ukraine, Venezuela, Yemen, Zimbabwe.
Frequently asked questions (FAQ)
What is the IOSS (import one-stop shop)?
The Import One Stop Shop (IOSS) is an electronic portal that companies can use to meet their VAT obligations for remote sales of imported goods. Since July 1, 2021, all of the goods imported into the EU have been subject to VAT with a value of up to € 150. There should be no additional VAT fees for the delivery of packages in Europe under € 150. Your order DDU (Delivery Duty Unpaid) will be sent for orders over € 150.
