Acne Studios – Cotton Baseball Cap – Forest Green

introduce

Acne Studios recognizes the importance of protecting your personal information. We have put in place strict policies and security measures to protect the personal information we collect from you. This privacy policy is closely related to your use of our website (acnestudios.com) and services, and we recommend that you read the entire content of this privacy policy carefully and make the choices you deem appropriate.

Who is responsible for processing your personal information?

The Swedish company Acne Studios AB (registration number: 556504-7726) (“Acne Studios”) is the controller of your personal information. Acne Studios’ domestic and foreign affiliates (including other companies within the Acne Studios group, joint ventures, franchisees and licensors) and certain suppliers may process your personal information on behalf of Acne Studios in accordance with Acne Studios’ instructions below and therefore Become a processor of your personal information.

You can contact Acne Studios at any time by:

Mailing address: PO Box 24266, 104 51 Stockholm, Sweden

Visiting address: Floragatan 13, 114 31 Stockholm, Sweden

Telephone:+46 10 888 73 05

Email: [email protected]

Types of information processed, purposes of processing and legal basis

1. General provisions

   Below is a summary of the categories of information we process, the purposes for which we process it, and our legal basis for processing your information. The way we process your personal information depends in part on whether you are a member of us. The following provisions in Article 3.2 relate to the handling of personal information of non-member customers. The following provisions in Article 3.3 relate to the handling of personal information of member customers.

2. Customer (Non-Member)

   1. Information collected when you purchase products in our online store or use our online services

      Contact Information: If you purchase products online, we collect your name, address, email address, phone number, country of residence, date of birth, title (Mr./Ms. or otherwise) and contact information for your social media accounts. Not all information is required to purchase a product.We have marked the required information with an asterisk on the website

      marked out. We will use your contact information to: (1) process your purchase/order and any returns, exchanges and complaints related to it; and (2) communicate with you about your purchase and to answer and manage your requests for our products or any questions or comments raised by the Service. The legal basis for this is that the processing of this information is necessary for the performance of our obligations under the product sale agreement with you. We will retain your information for as long as necessary for this purpose. We also process your personal information for the purpose of informing you of special events or promotions via email or other communication services. The legal basis for this processing is that we have a legitimate interest in being able to market our products to existing customers. We will use your contact details for direct marketing purposes within 12 months of your last purchase, but you have the right to opt out at all times. You have the right to opt out of receiving marketing communications from us at any time by clicking on the unsubscribe link in each promotional message or by contacting Customer Care at [email protected].

   2. Credit Card Information: If you purchase a product online and pay with a credit card, you will be required to provide your credit card information on our website to complete the purchase. We use Global Sign encryption technology to protect your credit card information. The legal basis for this is that the processing of this information is necessary for the performance of our obligations under the product sale agreement with you. We will retain your personal information for as long as necessary for this purpose.

      Information Collected When You Purchase Products in Our Physical Stores

3. If you purchase a product at any of our physical stores, we collect and process your email address in order to send you an electronic receipt. We will only collect your email address and send you an electronic receipt if you request or accept it. This information processing is based on our legitimate interest in providing electronic receipts to customers on a voluntary basis. We will retain your personal information for as long as necessary for this purpose.

   member

   1. You can register as a member of Acne Studios and enjoy the services provided by Acne Studios in accordance with the membership policy. Registering for membership is entirely voluntary and is not a prerequisite for purchasing Acne Studios products. When you register as a member, you enter into an agreement with Acne Studios (Membership Policy).

      Information Collected When Registering as a Member

   2. Acne Studios collects your name, address, email address, phone number, country of residence, date of birth, salutation (Mr/Ms or otherwise) and social media when you register for membership (online or at an Acne Studios store) Contact information for the account. Acne Studios collects your information to open your personal account and process membership, including: (1) sending electronic receipts at your request when you purchase products in-store, (2) sending invitations to special events and promotions, (3) to provide personalized services in-store, and (4) to send customized marketing messages via email or other communication services. The legal basis for this is that this processing of information is necessary for the fulfilment of our obligations to you under the Membership Policy. We will retain your personal information for as long as necessary for this purpose.

      Information Collected When Purchasing Online

      Contact Information: When you purchase products online, Acne Studios will process your contact information for the following purposes: (1) to process purchases/orders and returns, exchanges and complaints; (2) to communicate with you about product purchases and to answer and carry out any questions and comments you may have regarding Acne Studios products and services. The legal basis for this is that this information processing is necessary for the performance of our obligations to you under the Product Purchase Agreement.
      
      Historical Purchases and Returns: Acne Studios processes your contact details and all previous online purchases and returns (product, size, price and date of purchase) within 36 months of purchase. We will process this information for the following purposes:
      
      Perform returns and complaints. The processing of this information is necessary for us to provide our members with a fast and efficient after-sales service;
      
      Allows you to track your purchases and returns by logging into your personal account.The legal basis is that the processing is necessary for the performance of our obligations to you under the Membership Policy; and

      Send invitations to special events/promotions, in-store personalization and customized marketing messages via email or other communication services. The legal basis for this is that the processing of this information is necessary for the fulfilment of our obligations to you under the Membership Policy.

   3. Credit Card Information: If you purchase products online and pay with a credit card, you will be required to provide your credit card information on our website to complete the payment. We use Global Sign encryption technology to protect your credit card information. The legal basis for this is that this processing is necessary for the performance of our obligations under the sales agreement to you. As a member, you can choose to save your credit card information for future purchases to speed up checkout for your next purchase. The legal basis for this information processing is your consent. We will retain your personal information for as long as necessary for this purpose.

      Information Collected During In-Store Purchases

   4. When you shop in an Acne Studios store, Acne Studios collects and stores information about (1) the size of your clothing and footwear, and (2) your clothing preferences, provided that you voluntarily share it with an Acne Studios store associate. (such as color and style preferences), and (3) other shopping preferences. If you have provided Acne Studios with your email address, Acne Studios stores information about your in-store purchases and returns (product, size, price and date of purchase). The purpose of this information processing is to enable us to enhance your future shopping experience and provide customized services as part of Acne Studios Membership Services. Acne Studios also uses this information about your shopping preferences to send invitations to special events/promotions and to customize marketing messages via email or other communications. The legal basis for this is that the processing is necessary for the performance of our contractual obligations to you under the Membership Policy. We will retain your information for as long as necessary for this purpose.

      Information We Collect When Using Acne Studios Website Services

4. Acne Studios stores information about products you have recently viewed on the Acne Studios website. This allows you to keep track of recently viewed products after logging into your account. The legal basis for this is that the processing is necessary for the performance of our contractual obligations to you under the Membership Policy. We will retain your information for as long as necessary for this purpose.

   Subscribe to the Newsletter

5. If you have subscribed to our newsletter, we will process your name, email address, country and whether you are interested in menswear/womenswear for the purpose of sending you the newsletter. The legal basis for this information processing is our legitimate interest in sending our newsletter to those who subscribe to receive the newsletter. You have the right to unsubscribe at any time by clicking on the unsubscribe link on each newsletter or by contacting Customer Care at [email protected]. We will send you the newsletter until you unsubscribe.

   Subscribe to Archive Newsletter

6. If you subscribe to receive information and updates about Acne Studios Archive events by email or text message, we process your name, phone number, email address, residency, gender in order to send you Archive event information. The legal basis for this information processing is our legitimate interest in sending information about Archive activities to those who subscribe to the service. You have the right to unsubscribe at any time by clicking on the unsubscribe link in each message or by contacting Customer Care at [email protected]. Information and updates about Archive events will be sent to you until you unsubscribe from the service.

   customer service

7. If you contact Acne Studios to make a complaint, process a return or ask a question, such emails or chats will be stored for as long as necessary for us to execute your matter and follow up on the progress of the matter within 12 months. Depending on the nature of the matter in which you contact us, the legal basis is that the processing is necessary for the performance of our obligations to you under the Purchase Agreement or the Membership Policy, or is based on our legitimate interests in communicating with individuals who contact our customer service.

   Anonymous data

8. Please note that we also use anonymous data when conducting internal marketing and demographic research to analyze, interpret and monitor customer patterns in order to improve our products and services.

   consent and withdrawal

By confirming your acceptance of this Privacy Policy, you confirm that you have read and understood the contents of this Privacy Policy. The legal basis for processing your personal information is your consent to Acne Studios processing your personal information in accordance with the terms of this Privacy Policy. If you object to our processing of personal information or withdraw consent, please contact us at [email protected]. However, please note that if our processing of your information is necessary for the performance of our contractual obligations to you and/or where we are required by law, or to defend ourselves in a dispute to prevent fraud or abuse of rights, or to enforce terms and conditions processing your personal information, your withdrawal will not affect our right to process your information. If you withdraw any information processing based on your consent, we will stop all such processing.

Does Acne Studios share your information with others?

Acne Studios does not sell or rent customers’ personal information to any entity.

Except as otherwise required in this Privacy Policy or by law, we will share your information with affiliates including other companies within the Acne Stuidos group, joint ventures, franchisees and licensees. If you are registered as an Acne Studios member, we will combine the information you provide to us with the information you provide to our affiliates to improve the quality of our service to you and to improve your Acne Stuidos stores in countries other than your country of residence shopping experience. The legal basis for this is that the processing of this information is necessary for the performance of our obligations to you under the Purchase Agreement or the Membership Policy.

Acne Studios may also share your information with certain suppliers who will perform contractual obligations or perform operations on our behalf, such as processing orders, fulfilling orders, processing payments, performing preferential services or data management, maintaining our website, distributing electronic Mail, send newsletters, communicate with customers, manage our customer database. Where necessary, the personal information you provide to us may be processed by third parties acting solely on Acne Studios’ behalf as data processors, in accordance with Acne Studios’ instructions. We do not authorize any provider to use your personal information for other purposes.

If Acne Studios and/or subsidiary affiliates are or are potentially involved in a merger or acquisition or similar transaction, we may share your personal information with counterparties in the potential and actual transaction and their financial and legal advisors, at Such third parties undertake to undertake appropriate confidentiality obligations.

Overseas data transfer

We will share your information with our specific suppliers who process your personal information outside your country of residence or within or outside the EU/EEA when operating on our behalf in accordance with clause 4 above . If you are already a member of Acne Studios, we will share your contact details, historical purchase information and shopping preferences with our EU/EEA affiliates (see clause 4 for details). Please note that countries outside the EU/EEA may not provide adequate protection for your personal information. However, Acne Studios will take appropriate safeguards to ensure that recipients outside the EU/EEA have adequate safeguards for your information. The protection may be that the recipient of the information (in the case of a US company) has joined the Privacy Shield, or that the recipient of the information has signed the standard data protection clauses adopted by the European Commission. If you would like to know more about the safeguards in place or require a copy of the safeguards, please contact us at [email protected].

your right to information

In this Article 6, we summarize your rights to request viewing, portability, modification, deletion of your information, restriction of the processing of your personal information, refusal of information processing, and complaints to supervisory authorities.

If you would like to exercise your rights, please send an email to Login to your account. Please note that if you wish to lodge a complaint with a supervisory authority, you will need to contact the relevant authority directly.
If you have registered as an Acne Studios member, you can view, modify and delete some of your personal information by logging in to your personal account.

Notwithstanding any other terms that conflict with this section, Acne Studios reserves the right to hold and hold and to enforce terms and conditions necessary to perform its contractual obligations to you under this Privacy Policy, to defend itself in a dispute against fraud or abuse of rights, or to enforce terms and conditions. The right to process your personal information.

right of inspection

You have the right to know whether your personal information is being processed, in which case you have the right to access your personal information and the purpose for which it is processed, the categories of information being processed, the recipients or potential recipients of your personal information The category and time for which personal information will be stored (or the criteria for determining this time).

right to modify

You have the right to request correction of inaccurate personal information and completion of incomplete information.

right to erasure

You have the right to ask us to delete your personal information or restrict our processing of your personal information in some circumstances, as follows:

when we no longer need to process your personal information for the purpose for which it was collected;

when we process your information on the basis of your consent and you have withdrawn that consent and there is no other legal reason to continue processing your information;

when our processing of your information is based on a legal basis for our legitimate interests, such as when you object to the processing and there is no more important legal basis for our processing;

when you object to our processing of your information for direct marketing purposes;

when your personal information is processed unlawfully;

When we must delete personal information to comply with applicable legal obligations;

When the personal information collected involves minors under the age of 18.

Right to object – direct marketing and analytics

You have the right to object to our processing of your personal information for direct marketing at any time, including processing related to it such as profiling. If you object to the processing of your personal information for direct marketing purposes, such as analytics, we will immediately cease such processing of your personal information.

data portability

If our processing is based on your consent or is necessary for the performance of a contract with you, you have the right to request that the information you provide to us be provided to you in a structured, commonly used and machine-readable format, and You have the right to transfer this data to another controller.

The right to lodge a complaint with a supervisory authority

Please note that if you believe that the processing of your information violates applicable data protection laws, you have the right to lodge a complaint with the supervisory authority where you reside or where the infringement occurred.

How do I unsubscribe from Acne Studios newsletters and emails?

If you no longer wish to receive our newsletters or other emails, you may unsubscribe by following the prompts in the relevant emails you receive by clicking the unsubscribe link in the newsletter and other email notifications. You can also contact us at [email protected].

How long will we keep your information?

We will retain your personal information for as long as necessary for the purpose for which it was collected or for other purposes of processing. In Article 3, we have stated the length of time we retain or the criteria for determining retention time when we process information for different purposes. In addition to the retention times described in Article 3, please note the following:

We will retain your personal information for as long as necessary for the purpose for which it was collected or for other purposes of processing. In Article 3, we have stated the length of time we retain or the criteria for determining retention time when we process information for different purposes. In addition to the retention times described in Article 3, please note the following:

We will retain your personal information as necessary to handle disputes and enforce our agreements in accordance with applicable legal obligations. Legal obligations to retain information will not be affected.

Is it mandatory to provide personal information?

When you buy our products online or register as an Acne Studios member, we will use an asterisk

Required information is marked for you. This Required Information Clause is necessary for Acne Studios to perform its contractual obligations to you, such as processing your order or providing membership services as requested by you. You do not have to provide any personal information when you purchase our products in our physical stores. However, please note that if you choose to receive electronic receipts, you must provide your email address or we will not be able to send them to you.

Child Privacy and Legal Age of Purchase

Acne Studios does not wish to collect personal information from persons under the age of 18. If you are under the age of 18, we require that you inform and obtain consent from your parent or guardian before purchasing any product or providing any personal information on the acnestudios.com website or any other website related to Acne Studios.

Cookies

We use cookies on our website. Please see our separate Cookies Policy on our website for details.

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