A technical failure in the FC Barcelona members’ app disrupted ticketing for approximately 7,500 supporters during a home match at the Spotify Camp Nou against Deportivo Alavés, according to regional sports reporting. The software glitch sparked widespread frustration among club members, with roughly 300 fans blocked from entering the stadium entirely.
FC Barcelona Overhauls Digital Ticketing After Alavés Glitch
In response to the technological breakdown, club officials established a new protocol to safeguard matchday access ahead of upcoming fixtures, including a high-profile home match against Atlético de Madrid. Moving forward, the club will bypass relying exclusively on the digital platform by simultaneously dispatching match passes in PDF format directly to supporters via email.
Supporters can expect their digital PDF tickets to arrive in their inboxes anywhere from 24 hours to three hours before kickoff.
Stadium Operations and Arrival Guidelines
Alongside the dual-delivery ticketing method, club administrators outlined specific logistical recommendations for fans attending matches at the Spotify Camp Nou. The venue gates will open two hours prior to the official start time, and digital pass distributions will include precise routing information detailing designated pedestrian entry points.
https://x.com/sport/status/2092212175876018259
Club organizers have strongly urged matchgoers to arrive at the stadium well in advance of kickoff.
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