On 16.01.2026, around 14.00, I purchased a ticket for the Fenerbahçe – Valencia basketball match via Biletalsat, amounting to 7,380 TL, with a credit card. Even though my transaction appeared in the system and an order with the number B1601202677xeOd was created, my ticket was not sent to me.
I tried to contact Biletalsat via both telephone and written channels, but there was no response to either my calls or the messages I wrote. As the match date approaches, both my distress and anxiety increase.
Because of these events, I have serious doubts about the reliability of your site. I request that my ticket be delivered to me immediately, otherwise the fee I paid will be refunded in full and quickly, and this situation will be resolved immediately.
