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Max Point Interior Materials

Exchange/Return Information


If there is a defect in the supplied product Within 7 days from the date of supply,

However, if the value of the product is lost due to the use of the product, exchange/return is not possible.


1. If the product is lost or damaged due to the customer’s responsibility, exchange or return is not possible.
2. If only the contents are returned without the packaging box
3. In case of custom-made product (Example: Eco stone color/loess products are made-to-order products)
4. If the value of the product has significantly decreased due to the customer’s use or partial consumption
5. When the product is cut or processed according to the customer’s request
6. In case the value of the product has decreased to such an extent that resale is difficult due to the passage of time

If you change your mind and make an exchange or return, the shipping cost will be paid in advance by Max Point and sent.
In this case, you will be responsible for the round-trip shipping cost.

※ Return cost: Products under 14kg: 3,800 won*2 = 7,600 won,
Products over 14kg: KRW 5,000*2 = KRW 10,000,
(Most tile products weigh more than 18kg, and if they are delivered by other means such as substitute/light cargo or express delivery, the actual round-trip cost will be charged)

* Exchange or return due to customer’s simple change of mind: The customer bears the round-trip shipping cost

* Exchanges and returns due to product defects: Max Point pays

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