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Cleveland Browns Warns Season Pass Holders of Stadium Changes Due to Coronavirus

Browns say probability of games played in full stadiums is ‘low’

BEREA, Ohio (WJW) – The Cleveland Browns sent a letter to subscription holders on Thursday, keeping the fan base informed of changes expected due to the ongoing coronavirus pandemic.

The team said it was in regular contact with health services and medical experts. Although the Browns and the NFL are confident that games will continue, they are unlikely to be played in full stadiums.

Fans should expect physical distance requirements, mandatory face coverings and rigorous cleaning and disinfection protocols, as well as changes to stadium layout and seating locations.

The Browns have stated that subscription holders have been allowed to opt out for the 2020 season with the option of keeping their location and priority for 2021. For those who have not opted out, the Browns have said they will not could not guarantee that they would get tickets to a specific number of games or for specific seat locations.

Here is the letter that Browns season ticket holders received on Thursday:

We hope this email will find you and your family safe and healthy. We appreciate your continued support and loyalty to the Browns as a general subscription or club subscription member for the past unprecedented months. We are driven by your passion and we are diligently preparing to open the 2020 season with health and safety as top priority. We have been, and will remain, in regular contact with our national and local authorities, health services and other medical experts, as well as the NFL, and we are committed to following their advice for our operations this season.

We’re still in the process of developing our fan protocols and stadium operating plan for the 2020 season, but it’s clear that the fan experience will be different. We have received preliminary advice from the NFL (developed in collaboration with the CDC and national medical experts) regarding some of the policies and requirements that will likely be in place for NFL play days this season. These will include physical distance requirements, mandatory face covers for everyone in the stadium, robust cleaning and disinfection protocols, and changes to stadium layout, seating locations and fan traffic . We will communicate more details on stadium protocols and plan once finalized and approved. Please understand that these guidelines are fluid and may continue to evolve with the circumstances surrounding COVID-19 in the weeks and months to come.

As we’re sure you can enjoy it, we need to be flexible during this unique period, and although we remain confident that matches will be played at FirstEnergy Stadium this year, the probability of being able to play in front of a full stadium is low at this time. time. It is also very possible that the pre-season calendar may be shortened, and capacity allocations or match times may also change during the season. We are planning a number of scenarios and will share more information as it becomes available.

As we plan to return football this fall, given the current uncertainties, we are offering each member of the subscription the option to opt out of purchasing 2020 season subscriptions and keep their location and priority for the 2021 season, as well as certain benefits for subscribers this season (including discounts on merchandise, RedZone mobile and access to membership representatives). Any amount paid to date for the 2020 season will be automatically applied to the 2021 season, unless you indicate that you prefer to receive a refund. In addition, for subscription members who also hold PSL, all PSL rights and obligations will remain in 2021. If you wish to deactivate the purchase of your subscriptions for the 2020 season, you can do so by clicking here or on the button below and we’ll be glad to see you in 2021. Please note that even if you don’t opt ​​out at the moment, we are currently unable to guarantee that any fan will receive tickets for a specific number of games. or for specific seat locations during the 2020 Season.

We encourage you to call your Member Services Representative at 440-891-5050 with any questions regarding your account, and sincerely appreciate your patience and support throughout this process. We will contact you soon for further information and wish you all the best.

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